Covid Protocols

The health and safety of our guests has always been at the forefront of everything we do at Creative. You will have seen that over the years in the way we have responded to past incidents of crisis. Safety first. Always. That shall never be compromised.

We are proud to probably have been one of the first companies in India to have adopted WTTC Global Protocols for Safe Travel. In fact, we have spent a considerable amount of time to create our own very comprehensive manual for ensuring Post-Covid travel to our region is safe. These not only cover the obvious areas of hotels, airports and transport but also cover areas that we will directly control such as employee safety, our offices, guest ambassadors, city explorers, experience leaders and more. We have comprehensive checklist prepared for the front-line to ensure we cover everything logically possible.

Our commitment towards our guest’s safety is guaranteed in everything we do.  We are ready to welcome our guest with same enthusiasm we have always had, with the addition of improved safety standards  for the new world.

If at any point you need any more specific information, do reach out to us. Our team is here to support you in anyway to make the return to tourism an easy one.

Stay Well. Stay Safe.

Rajeev

Rajeev Kohli
Joint Managing Director

Our Safety Protocols

These protocols and systems in this document are based on a compilation of recommendations from the Government of India, the World Travel & Tourism Council, other industry sources as well as our own planning and observations. We have also taken information from various documents shared with us by our hotel, airline and other ground partners. Indian Airports and Airlines have already introduced systems approved by government and are operating with those systems.  We shall only use hotels that have a clear and stated safety health & safety guidelines for a post-Covid world. Individual policies are available with us to share on request.

Destination Updates

You will also find the latest destination updates on the virus in this folder.

Download Creative’s Safety Protocols and Destination Updates here.

Hotel and Airline Protocols

Here you will find the original protocol of our supplying hotel and airline partners. No one will be used unless they have submitted their safety plans for us to have on file and check.

Hotels Chain

Hotel Policies
Accor Group of Hotels Download
Alsisar Group of Hotels Download
Eastend Hotels Download
Fragrant Nature Hotels & Resorts Download
GRT Hotels and Resorts Download
Hilton Group of Hotels Download
Hyatt Group of Hotels Download
ITC Hotels Download
Indana Hotels and Resorts Download
Intercontinental Hotels Group Download
Justa Hotels and Resorts Download
Lalit Group of Hotels Download
Leela Hotels, Palaces and Resorts Download
Marriott Group of Hotels Download
Oberoi Group of Hotels Download
Paul John Resorts & Hotels Download
Radisson Hotel Group Download
Samode Hotels Download
Sarovar Hotels and Resorts Download
Sayaji Hotels Download
Taj Hotels, Indian Hotels Company Ltd. (IHCL) Download
The Park Hotels Download
Tree of Life Resorts & Hotels Download
Xandari Resorts Download

Independent Properties

City Hotel Policies
Agra, Rajasthan Clark Chiraz Download
Agra, Rajasthan The PL Palace Download
Amritsar, Punjab Ranjit's SVAASA Download
Bangalore, Karnataka Shreyas Retreat Download
Bikaner, Rajasthan Narendra Bhawan Download
Coorg, Karnataka Coorg Wilderness Resort Download
Delhi The Lodhi Download
Delhi The Suryaa Download
Jaisalmer, Rajasthan Suryagarh Download
Jodhpur, Rajasthan Raas Download
Kerala Eastend Hotels & Resorts Download
Kerala Malabar Escape Group Download
Kerala Niraamaya Wellness Retreat Download
Madhya Pradesh Vannraj Resort & Spa Download
Mandawa, Rajasthan Castle Mandawa Download
Mandawa, Rajasthan Mandawa Haveli Download
Mandawa, Rajasthan The Desert Resort Download
Mussoorie, Uttrakhand JW Marriott, Walnut Grove Resort & Spa Download
Panna, Madhya Pradesh Tendu Leaf Jungle Resort Download
Pune, Maharashtra Atmantan Wellness Resort & Spa Download
Rajasthan Khem Villas Download
Rajasthan Shahpura Hotels Download
Rishikesh, Uttrakhand Ananda in the Himalayas Download
Varanasi, Uttar Pradesh Brijrama Palace Download
Varanasi, Uttar Pradesh Hotel Madin Download